Frequently Asked Questions
- Do you have minimum orders? No, but 12 or more is preferred
- How long for delivery? Varies depending on order size. If the yarn is in stock, modest order is 2-5 business days.
- How do you submit artwork? Email it as a jpg or pdf to firstname.lastname@example.org We also have some clip art artwork and standard letters.
- Shipping Method? UPS Standard (preferred) or FedEx or US post by request.
- May I use my own UPS account? Yes, supply us with the details and that will become our standard method of shipping for you.
- Custom Shades? Yes. 1-2 weeks for a color swatch. Additional 3-5 weeks for yarn delivery.
- Which fiber? Check our pro-con sheet for what fiber could be best!
- Why are cuffs self adjusting to sleeve? You can roll up the cuff or unfold for extra length. They also help hold sleeves in place when adjusted, but do not restrict movement